Are your diamonds real?

Yes! Our lab-grown diamonds are real diamonds with the same chemical composition, brilliance, and durability as natural diamonds.

What metals do you use?

We use premium 925 sterling silver, often plated with rhodium for extra shine and durability. Some designs are available in gold vermeil or solid gold upon request.

Are lab-grown diamonds eco-friendly?

Yes. Lab-grown diamonds are created in controlled environments with significantly less environmental impact compared to mined stones.

Do you offer free shipping?

Yes! We offer free shipping both ways, including deliveries and returns.

Do you offer returns or exchanges?

Yes. We provide free 30-day returns on all orders. If something isn’t perfect, you can return or exchange it easily.

Is there a warranty on your jewelry?

Absolutely. Every piece comes with a free lifetime warranty covering craftsmanship issues, repairs, and complimentary polishing.

Will sterling silver tarnish?

925 sterling silver may naturally oxidize over time. Regular cleaning and proper storage help maintain its shine. Rhodium-plated items resist tarnishing longer.

How long does shipping take?

Orders typically ship within 3–4 business days. Delivery times vary by location, and tracking is provided for every shipment.

Are your diamonds certified?

Yes. Our lab-grown diamonds come with IGI or GIA certification.

Do you take custom orders?

Yes! We accept custom designs for rings, earrings, pendants, and more. Share your idea, and our team will guide you through the process.

How do I track my order?

Visit our Track Your Order page and enter your order ID or tracking number to view real-time updates.

Is your jewelry hypoallergenic?

Yes. Our metals are nickel-free and safe for sensitive skin.

How should I care for my jewelry?

Use a soft cloth for cleaning, avoid harsh chemicals, and store each piece separately. We also offer free lifetime polishing.

How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

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