Free 30 Day Returns
We strive to provide a wonderful customer experience every time you shop with us.
If you are not satisfied with your purchase or have received a damaged product, you may return the product unused, in the same condition as received, and in its original packaging, within 30 days from the date of delivery.
In such cases, we will refund the product cost to your original payment method after inspection.
We strive to provide a wonderful customer experience every time you shop with us.
If you are not satisfied with your purchase or have received a damaged product, you may return the product unused, in the same condition as received, and in its original packaging, within 30 days from the date of delivery.
We provide free shipping both ways—on every purchase and every return with zero extra cost.
In such cases, we will refund the product cost to your original payment method after inspection.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To initiate a return or exchange, please write to us at info@starjoya.com or WhatsApp us at +91-9982661169
Please send the return to the appropriate address based on your location:
· USA:
Shikhar Jain
7421 Frankford Road, Apt 823
Dallas, Texas, US 75252+1-469-922-6449.
· Europe:
Neha Jain
Andreas-Huger-Gasse 6-1-36
Wien, 1220
Austria
-
United Kingdom (UK):
Vinita Mittal
30 Elmbank Avenue
High Barnet, London
United Kingdom EN5 3DS
REFUNDS
Once we receive and inspect your return, we will notify you of the approval or rejection of the refund.
If approved:
· The product cost will be refunded to your original payment method within 7 business days .
· If more than 15 business days have passed since your return was approved and you haven't received your amount , please contact us at info@starjoya.com