Star Joya 30 Days Return Policy
We strive to provide a wonderful customer experience every time you shop with us.
In case you are not satisfied with your purchase, or have received a damaged product, you can return the product unused, in the same condition as you received it, in its original packaging, within 30 days from the date of delivery.
To return/exchange the product, write to firstname.lastname@example.org or call us at +917230030406.
Terms of Return:
Item(s) must be in their original, unused condition, and returned within 30 days of receipt.
- Refunds and replacement are subject to inspection and checking by Shine Jewel team.
- We do not refund if you change your mind, however we can arrange a replacement or exchange.
- Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
- Product should be accompanied with original product certificate and original copy of invoice for all returns/exchange/money back.
- In case of exchange, the customer will have to pay the difference between the new product chosen and the old product before dispatch.
Note: Please do take care that you pack items securely and safely to prevent any loss or damage during transit. For all self shipped returns, we recommend you use a reliable courier service.