FAQs

1. Are your diamonds real?

Yes! Our lab-grown diamonds are real diamonds with the same chemical composition, brilliance, and durability as natural diamonds.

2. What metals do you use?

We use premium 925 sterling silver, often plated with rhodium for extra shine and durability. Some designs are available in gold vermeil or solid gold upon request.

3. Are lab-grown diamonds eco-friendly?

Yes. lab-grown diamonds are created in controlled environments with significantly less environmental impact compared to mined stones.

4. Do you offer free shipping?

Yes! We offer Free Shipping Both Ways—on deliveries and returns.

5. Do you offer returns or exchanges?

Yes. We provide Free 30 Day Returns on all orders. If something isn’t perfect, you can return or exchange it easily.

6. Is there a warranty on your jewelry?

Absolutely. Every piece comes with a Free Lifetime Warranty, covering craftsmanship issues, repairs, and complimentary polishing.

7. Will sterling silver tarnish?

925 sterling silver may naturally oxidize over time. However, regular cleaning and proper storage keep it shining. Our rhodium-plated items resist tarnishing longer.

8. How long does shipping take?

Orders typically ship within 3–4 business days. Delivery times vary by location, and tracking is provided for every shipment.

9. Are your diamond certified?

Yes. Our lab-grown diamonds come with IGI or GIA certificates.

10. Do you take custom orders?

Yes! We accept custom designs for rings, earrings, pendants, and more. Share your idea, and our team will guide you through the process.

11. How do I track my order?

Simply visit our Track Your Order page and enter your order ID or tracking number to see real-time updates.

12. Is your jewelry hypoallergenic?

Yes. Our metals are nickel-free and safe for sensitive skin.

13. How should I care for my jewelry?

Use a soft cloth for cleaning, avoid harsh chemicals, and store each piece separately to keep it looking new. We also offer free lifetime polishing.