Privacy Policy

At Star Joya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website, creating an account, placing an order, or interacting with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or make a purchase, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details. We may also collect non-personal information, including your browser type, device information, IP address, and website usage data to improve your shopping experience.

How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To send order confirmations, shipping updates, and service-related communications
• To improve our website, products, and customer experience
• To personalize content and product recommendations
• To prevent fraud and maintain website security
• To comply with legal and regulatory obligations

Payment Security

We take the security of your payment information seriously. Transactions are processed through secure and trusted payment gateways. We do not store complete credit card or payment details on our servers. All payment information is encrypted and handled according to industry security standards.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience. Cookies help us remember your preferences, maintain shopping cart information, and provide personalized content. You can manage or disable cookies through your browser settings, although some website features may not function properly without them.

Sharing of Information

Star Joya does not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers, including payment processors, shipping carriers, website hosting providers, and marketing partners, solely for the purpose of operating our business and delivering services to you. These partners are required to protect your information and use it only as necessary to provide their services.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain the highest security standards, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to access, update, correct, or request deletion of your personal information. You may also opt out of receiving promotional emails by using the unsubscribe link provided in our communications.

Third-Party Links

Our website may contain links to third-party websites. Star Joya is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after such changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Star Joya through our customer support channels. We are committed to addressing your concerns and protecting your privacy.

Email ID: info@starjoya.com
Phone No: +91-7230030406