Terms of service
Terms of Service
OVERVIEW
This website is operated by STAR JOYA. Throughout the site, the terms “we,” “us,” “our,” and “STAR JOYA” refer to STAR JOYA.
STAR JOYA operates this website and provides access to its products, services, content, tools, and other features subject to your acceptance of these Terms of Service, together with any other policies referenced on this website.
By visiting our website, browsing our products, creating an account, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service and any applicable policies available on our website.
Please read these Terms of Service carefully before using our website or placing an order. If you do not agree with these Terms, please do not use our website or purchase products from us.
We reserve the right to update, modify, or replace any part of these Terms of Service by posting changes on this page. It is your responsibility to review this page periodically. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are legally permitted to enter into agreements in your jurisdiction.
You agree not to use our products or website for any unlawful, fraudulent, or unauthorized purpose or to violate any applicable laws or regulations.
You must not use our website to transmit viruses, malware, malicious code, or any other material that could interfere with the operation or security of our website or services.
We reserve the right to refuse service, cancel orders, or restrict access to our website where we reasonably believe that these Terms have been violated or that fraudulent or unauthorized activity has occurred.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or cancel an order at our discretion, subject to applicable law.
You understand that information submitted through our website, excluding payment information handled through secure payment providers, may be transmitted across various networks as necessary to process your order and provide our services.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, content, or website access without our prior written permission.
The headings used in these Terms are provided for convenience and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee that all information is always complete, accurate, or current.
Product descriptions, specifications, pricing, availability, images, promotions, and other information may occasionally contain errors or omissions.
We reserve the right to correct errors, update information, modify product details, or cancel orders where information is inaccurate, subject to applicable law.
Information provided on this website is intended for general informational purposes and should not be relied upon as the sole basis for making decisions without considering the most current information available.
SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES AND PRICES
Product prices, availability, descriptions, specifications, and promotions may change from time to time without prior notice.
We reserve the right to modify, discontinue, or temporarily suspend any product, service, feature, or portion of our website at any time.
We will not be responsible for any loss resulting from changes to product availability, pricing, services, or website features, except where otherwise required by applicable law.
SECTION 5 – PRODUCTS AND SERVICES
Our website offers jewelry and related products for purchase online.
We make reasonable efforts to display product images, colors, designs, gemstone characteristics, and other product information as accurately as possible. However, the appearance of colors may vary depending on your device, monitor, browser, or display settings.
Product availability may vary and certain products may be available only in limited quantities.
We reserve the right to:
- Limit the quantity of products available for purchase.
- Limit sales to certain individuals, locations, or jurisdictions where permitted.
- Discontinue products at any time.
- Correct product descriptions, pricing, or availability information.
- Cancel or refuse orders where necessary.
All purchases are subject to our Return & Refund Policy.
SECTION 6 – ORDERS, BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
We may limit or cancel quantities purchased per person, household, account, payment method, or order where necessary.
If we cancel or modify an order, we may attempt to notify you using the email address, phone number, or billing information provided when the order was placed.
We reserve the right to refuse or restrict orders that appear to be placed for unauthorized resale, fraudulent purposes, or other activities that violate these Terms.
You agree to provide accurate, complete, and current information when placing an order.
You are responsible for ensuring that your billing, shipping, email, and contact information is accurate and up to date.
For information regarding returns and refunds, please review our Return & Refund Policy.
SECTION 7 – PAYMENT
Payments are processed through the payment methods and payment providers available at checkout.
You agree to provide valid and accurate payment information when placing an order.
We do not directly store your complete payment card information on our website when payment is processed through a third-party payment provider.
Your payment may be subject to additional terms and conditions imposed by your payment provider.
An order is considered confirmed only after payment has been successfully authorized and accepted by our system or applicable payment provider.
SECTION 8 – SHIPPING AND DELIVERY
We ship orders to the destinations available at checkout.
Shipping times may vary depending on the destination, shipping method, customs clearance, carrier delays, weather conditions, holidays, and other circumstances outside our reasonable control.
For international orders, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country, unless otherwise stated at checkout.
Customers are responsible for providing a complete and accurate shipping address.
For more information, please review our Shipping Policy.
SECTION 9 – RETURNS, REFUNDS AND EXCHANGES
Our Return & Refund Policy explains the eligibility requirements, return process, refund process, and applicable conditions for returning products.
Eligible purchases may be returned according to the conditions stated in our Return & Refund Policy.
Please contact us before sending any return.
For complete information, please review our Return & Refund Policy.
SECTION 10 – OPTIONAL THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools, applications, payment services, shipping services, analytics services, or other features.
These third-party services may operate independently from STAR JOYA.
Your use of third-party services may be subject to the terms and policies of those third parties.
We are not responsible for the availability, accuracy, functionality, or policies of third-party services that we do not control.
SECTION 11 – THIRD-PARTY LINKS
Our website may contain links to third-party websites, applications, services, or resources.
These links are provided for convenience and may not be owned or operated by STAR JOYA.
We are not responsible for the content, accuracy, availability, security, privacy practices, or policies of third-party websites.
If you visit or use a third-party website, you do so at your own risk and should review that third party's applicable terms and policies.
SECTION 12 – USER COMMENTS, REVIEWS AND SUBMISSIONS
If you submit reviews, comments, feedback, photographs, suggestions, ideas, or other content to STAR JOYA, you agree that the content:
- Is accurate to the best of your knowledge.
- Does not violate the rights of another person or business.
- Does not contain unlawful, threatening, abusive, defamatory, obscene, or misleading material.
- Does not contain malicious software or viruses.
- Does not violate intellectual property, privacy, or other legal rights.
By submitting content to us, you grant STAR JOYA permission to use, reproduce, display, publish, modify, or distribute that content for legitimate business, marketing, promotional, or website purposes, subject to applicable law.
We reserve the right to remove content that we believe violates these Terms or applicable law.
SECTION 13 – PERSONAL INFORMATION AND PRIVACY
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.
We reserve the right to correct errors, update information, modify content, or cancel orders affected by incorrect information.
Where required by applicable law, we will provide appropriate notice or remedies.
SECTION 15 – PROHIBITED USES
You may not use our website or its content:
- For any unlawful or fraudulent purpose.
- To violate any applicable laws or regulations.
- To infringe intellectual property or other rights.
- To harass, abuse, threaten, defame, or discriminate against others.
- To submit false or misleading information.
- To transmit viruses, malware, or malicious code.
- To collect or misuse personal information belonging to others.
- To engage in spam, phishing, or fraudulent activities.
- To interfere with or circumvent website security features.
- To reproduce, copy, or exploit our content without authorization.
- For any activity that could damage, disable, or impair the website or its operation.
We reserve the right to suspend or terminate access to our website where we reasonably believe these Terms have been violated.
SECTION 16 – INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
- Product photographs
- Product descriptions
- Logos
- Brand names
- Graphics
- Videos
- Website design
- Text
- Images
- Marketing materials
is owned by or licensed to STAR JOYA unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content without our prior written permission.
Unauthorized use of our intellectual property may violate applicable copyright, trademark, or other intellectual property laws.
SECTION 17 – DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, our website and its services are provided on an “as available” basis.
We do not guarantee that:
- The website will always be available or uninterrupted.
- The website will always be error-free.
- All information will always be accurate or current.
- Website functionality will always be free from technical issues.
- Results obtained through use of the website will always meet your expectations.
Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.
SECTION 18 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, STAR JOYA and its directors, employees, affiliates, service providers, suppliers, and agents will not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of the website or products purchased through the website.
This limitation does not apply where liability cannot legally be excluded or limited under applicable law.
SECTION 19 – INDEMNIFICATION
You agree to indemnify and hold harmless STAR JOYA, its employees, directors, affiliates, agents, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:
- Your violation of these Terms.
- Your misuse of our website.
- Your violation of applicable laws.
- Your violation of the rights of another person or business.
SECTION 20 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue to remain in effect.
SECTION 21 – TERMINATION
These Terms remain effective unless terminated by you or STAR JOYA.
We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or otherwise misused our website.
Any obligations that arose before termination will continue to apply where required.
SECTION 22 – ENTIRE AGREEMENT
These Terms of Service, together with our other website policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the agreement between you and STAR JOYA regarding your use of our website and services.
These Terms replace any previous versions of our Terms of Service relating to the use of this website, unless otherwise stated.
SECTION 23 – GOVERNING LAW
These Terms of Service and any separate agreements between you and STAR JOYA will be governed by the applicable laws of India, except where mandatory consumer protection laws in your jurisdiction provide otherwise.
Any disputes will be handled in accordance with applicable law.
SECTION 24 – CHANGES TO THESE TERMS
We may update or modify these Terms of Service from time to time.
The updated version will be posted on this page with the revised content.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
We encourage you to review these Terms periodically.
SECTION 25 – CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
STAR JOYA
Email: info@starjoya.com
Mobile-+919982661169
For questions regarding returns, refunds, shipping, orders, or other customer service matters, please contact us through our official customer support channels.